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Introduction
At Gau Seva Dham, your donation is a final, voluntary gift that directly supports our mission of protecting and rehabilitating cows and other animals in need. We appreciate your generosity and are committed to maintaining transparency in all financial transactions. This Return & Refund Policy outlines our guidelines regarding the processing and potential refund of donations.
Donation Transactions
When you donate to Gau Seva Dham, you acknowledge and agree that your contribution is non-refundable. Donations are processed as irrevocable gifts that help further our programs, including 24/7 veterinary care, animal sheltering, rehabilitation, and community awareness initiatives. Once a donation is completed, it cannot be returned or exchanged.
Refund Requests
In the rare event that an error occurs during the donation process (such as duplicate charges or technical processing errors), you may contact our donor support team within 7 days of the transaction. Each refund request will be reviewed on a case-by-case basis. If the error is verified, we will process the refund promptly. Please note that requests due to change of mind or reconsideration of the donation are not eligible for refunds.
Processing Time
If a refund request is approved, please allow 10-15 business days for the refund to be processed and for the funds to reflect in your account. Processing times may vary depending on your bank or financial institution.
Exclusions
All donations, including those made through promotional or matching fund offers, are considered final. No refunds will be issued for donations made intentionally, regardless of subsequent changes in circumstances or opinions.
Contact Information
For any inquiries or to initiate a refund request, please contact us using the details below:
Phone:
+91 9991775555
+91 9991774444
Email:
info@gausevadham.org
devichitralekha@yahoo.com
Address:
Keela No.18, Khata No. 654/744, Near Karman Border, Hodal, Gau Seva Dham Hospital, Hodal, Palwal, Haryana – 121106
By making a donation to Gau Seva Dham, you acknowledge that you have read, understood, and agreed to the terms set forth in this Return & Refund Policy